COVID-19 RESPONSE UPDATES
Last Updated Thursday May 28, 2020 4:30pm
OPEN 8:30 am - 4:30 pm
LIMITED ACCESS AND SERVICES
ALL CUSTOMERS MUST CHECK IN (Includes abstractors & runners)
CHECK IN STATIONS
1st Floor Check In (Civil Records, Criminal Records, Mortgage & Convey, Mortgage Certif, Subpoenas, Appeals)
2nd floor Check In (Recording, Cost/Suits, Expungements, all other depts)
Customers will be contained in air-conditioned waiting area until space allows for entrance into employee area.
Customers are strongly encouraged to wear masks and maintain social distancing at all times.
Only involved parties are allowed in employee area. Family must remain outside.
Seating is not available in most waiting areas.
DOCUMENT PICK UP STATIONS
PICK UP STATIONS (located near Check-In Tables)
1st Floor Pick Up (Civil Records, Criminal Records, Mortgage & Convey, Mortgage Certif, Subpoenas, Appeals)
2nd floor Pick Up (Recording, Cost/Suits, Expungements, all other depts)
Document PICK UP stations are available for runners/local attorneys/frequent customers.
Pick Up service is not automatic and must be requested by phone for allowable documents.
DOCUMENT DROP OFF STATIONS
DROP OFF STATIONS (located near Check-In Tables)
1st Floor Drop Off (Civil Records, Criminal Records, Mortgage & Convey, Mortgage Certif, Subpoenas, Appeals)
2nd floor Pick Up (Recording, Cost/Suits, all other depts)
Interoffice carrier ENVELOPES are available to contain / direct documents to correct departments.
GENERAL INFORMATION – WAIT TIMES
For the safety of our staff, only 50% of the clerks are present on a given day.
We anticipate delays and increased wait times.
Customers are encouraged to use e-recording, e-filing, fax filing, US mail, Fed-Ex, or UPS when possible.
PASSPORTS SUSPENDED UNTIL FURTHER NOTICE
PASSPORT services have been suspended at our office until further notice.
For the latest information regarding passports, click HERE for the U.S. Dept of State’s website.
As of the date of this posting, passports were available at the Lake Charles Post Office on Kirby Street.
MARRIAGE LICENSES (During Covid-19 / Adjusted Services)
NO WALK INS.
Brides/grooms must make an appointment with ONE of the two location options:
Lake Charles Office / Courthouse - (Call 337-437-3550) Ask for Recording Department / Marriage License appointments MAP
Sulphur Annex Office - (Call 337-313-1143) MAP
Upon arrival, applicants should have all required legal documents and methods of payment ready, as listed on the Marriage License info page.
Parties should complete the APPLICATION in advance. There are three options:
SHORTEST WAIT TIME - Submit application electronically prior to appointment.
LONGER WAIT TIME - Complete and print. Bring printed copy to appointment.
LONGEST WAIT TIME - Complete application during appointment.
No 24-hour waivers are being issued at this time.
Only bride/groom are allowed in employee area. Family remain outside - unless guardian signature required.
We are continuing to issue birth and death certificates at our Sulphur office.
The Sulphur Annex office is DRIVE THRU service only.
The Expungement Division will be by appointment only.
Due to increased safety measures, we may not be able to ensure a private consultation area.
JURY POOL / JURY SUMMONS
The court system has been dramatically impacted, with jury trials being delayed and rescheduled. Courts are adapting in various ways, and changes occur too frequently to post here.
For this reason, those who receive a jury summons should register regardless of appearance dates.
The online JUROR REGISTRATION SYSTEM will alert jurors via text/email whether or not to report on the date called.
All other protocols remain the same.